Understanding Booking Time Limits
Booking time limits are critical deadlines for completing payment and securing your travel arrangements. Missing these deadlines can result in additional costs or loss of the original pricing.
What Happens When a Ticket Isn't Issued Within the Time Limit
If the time limit has expired and the ticket was not issued, restoring the booking at the original price is not guaranteed. The cost of the flight may be recalculated based on the current fare set by the airline. This means you may face higher prices if airline fares have increased since the original booking.
Managing Hotel Confirmations Near Time Limit Expiration
When a hotel is not yet confirmed and the booking time limit is about to expire, we offer several options to protect your travel plans:
Option 1: Split the Booking
Upon your approval, we can split the booking into hotel services, airline tickets, and ground services. We will then enable payment for the flight portion of the booking. Once payment is made, the ticket will be issued, and we will continue to wait for hotel confirmation.
What happens next:
- In case of hotel denial, we will offer a similar option at the current rate
- If you do not accept any alternative hotel options, the issued tickets remain valid
- If the booking with issued tickets is canceled, actual incurred costs will apply according to the airline's rules
Option 2: Rebook at New Price
If the time limit expires, we will rebook the tickets at the new price (which may remain the same or change) and continue waiting for the hotel's response. This approach keeps all components together but may result in price adjustments based on current availability.
Best Practices
To avoid complications with time limits:
- Monitor confirmation deadlines closely
- Respond promptly to requests for payment or approval
- Contact your account manager immediately if you anticipate any delays
- Consider splitting bookings when hotel confirmations are uncertain and flight prices are favorable