Seat Selection
To select a seat when purchasing a flight ticket, you first need to complete the preliminary booking. Once that's done, the "Select Seat" button will appear in your account.
Please note that seat selection is not available for all passengers—availability depends on the airline and fare class. If seat selection isn't available during the initial booking process, you can also choose your seat during online check-in, which typically opens 24–36 hours before departure.
Booking for Infants
Infant with a Seat
If you need to book a flight ticket for an infant with a seat, follow these steps:
- Create the booking as a child by entering a date of birth that corresponds to age 2.
- Do not issue the ticket yet.
- Add a comment to the order in your Personal Account with the infant's correct date of birth.
- The ticket will be issued with a seat, and our managers will manually update the birth date to the correct one.
This workaround ensures your infant has a reserved seat while maintaining accurate passenger information.
Infant Turning 2 During the Trip
If your child turns 2 years old during the trip, this must be clarified before booking. The rules for booking an infant in this situation vary between airlines, so it's essential to check the specific requirements with us beforehand to ensure proper ticketing and avoid any issues at the airport.
Adding Baggage to an Issued Order
If you need to add baggage to an order that has already been issued, submit a comment to the order in your Personal Account. In your comment, include:
- The weight of the baggage
- The quantity (number of pieces)
- The last name of the passenger for whom the baggage should be added
- Confirmation of your agreement with the applicable surcharge
Our team will process your request and update your booking accordingly.
If you have any questions or need assistance with any of these processes, we're always here to help!