Buy airport lounge or Fast Track passes for yourself or your travellers. A pass is a QR code you show at the entrance, and no membership is needed.
Where to find it
Go to /app/lounge-passes. The page is called Lounges & Fast Track. You can also reach it from the home airport tip in your profile preferences.
How to find a lounge or Fast Track
- Choose Lounges or Fast Track at the top.
- Type a city, airport or IATA code (for example San Francisco or SFO), or click Lounges near me / Fast track near me to see options within 50 km.
- You can also use the Home airport and Your airports chips.
- Filter by terminal, or keep All.
- Each card shows the name, terminal, price per visit and, for Fast Track, whether it is for departure or arrival. Click Details for opening hours, amenities and Good to know.
How to buy a pass
- Click Buy pass.
- Under Traveler, pick a traveller from your list, or type their first and last name in Latin letters. Your own name is filled in to start with.
- Choose the number of Visits (1–99) and how long it is Valid for: 3, 6 or 12 months.
- Under Where can it be used?, choose this lounge only or any lounge at this airport.
- Under Pay with, choose your company account (balance, invoice or corporate card, as your company allows) or your personal card.
- Tick I agree to the Airport Lounge Pass Terms of Use and click Issue pass. The button shows the total.
- Confirm with your bank if a card check (3-D Secure) opens.
- When payment is recorded, you see Pass issued with the QR code. If you pay by invoice, you see "Invoice issued — the pass is issued as soon as it is paid."
How to add a new traveller while buying
- Type a name that isn't in your list.
- You're asked for two more details: gender and date of birth.
- The traveller is added to your company and to the order.
How to use and manage your passes
- Open Your passes. Passes are split into Active and Archive.
- Each pass shows its number, status, traveller, where it's valid, visits left and the expiry date.
- Click Show QR to open the Lounge E-Pass and present the QR code to the lounge staff on entry.
- An unpaid pass shows Awaiting payment with a button to pay.
How to cancel a pass
- In Your passes, click Cancel on the pass.
- Confirm with Cancel pass. The pass is invalidated immediately and can't be restored.
- You see Pass cancelled. Depending on your company's settings, the refund goes to your company's balance on the platform automatically or is processed by our team. The refund never exceeds what was paid.
Good to know
- Prices are shown in the currency of the lounge operator. The total is the price per visit times the number of visits.
- One entry is for one person. To bring a guest, buy an extra visit: an entry can be used by you or your guest.
- Each pass is a regular order with an "Airport lounge" or "Fast Track" service, so you'll also find it in My trips.
- Cancelling the whole order also cancels its pass.
- Pass statuses: Active, Used up, Expired, Cancelled.
- If a lounge is marked Temporarily closed, choose another one.
FAQ
Can my colleague use a pass I bought for myself? A pass is issued in the name of one traveller. An entry can be used by that traveller or their guest.
How long is a pass valid? 3, 6 or 12 months, as you chose when buying.
I paid by invoice. When do I get the pass? As soon as the invoice is paid, the pass is issued and appears in Your passes.
Where does the money go when I cancel? To your company's balance on the platform, depending on your company's settings.
My travellers don't load in the list. Type the traveller's name instead. You'll see "Could not load your travelers — type the name instead."
Still have questions? Message us in the support chat or at support@travel-code.com.