General

Booking Flights, Hotels, and Transfers: Available Options and Services

How to Book Travel Services Booking your business travel through our platform is straightforward and efficient. Here's a step-by-step guide to help you complete your reservation: 1. Search Go to travel-code.com and enter your search parameters (city, dates, number of passengers, etc.). 2. Select an Option Browse the available options and choose the one that best fits your criteria. 3. Add to Cart Click the "Buy" button next to the selected option. Then go to your cart and click "Book and Pay." 4. Enter Personal Information Fill in your personal details and passenger information to complete the booking. 5. Payment Proceed to the payment section, choose your preferred payment method, and complete the transaction. 6. Receive Your Voucher After payment, you will receive a confirmation and voucher in your booking request. If you have any questions at any stage, our team is always here to help! Available Airline Options We work with a wide range of airline partners to meet the needs of all our clients and provide the most comprehensive selection of flights for business travel. Among the available options, you'll find both low-cost and premium carriers. Thanks to our contracted fares and special pricing, we can help you optimize your business travel budget and extend its reach. You can purchase flight tickets directly through us, with access to a wide range of destinations and convenient payment options. Group Bookings and Custom Requests We understand that business travel isn't always straightforward. That's why we offer flexible solutions for different needs: Group Booking Services Yes, we offer group booking services and can arrange exclusive discounts or secure the best accommodation options for your guests. Avoid the hassle of organizing your upcoming meeting or company offsite — let us handle the group booking for you. Our experienced customer support team can process any booking request efficiently and promptly. Custom Requests If you couldn't assemble the trip yourself on the platform, you can make custom requests! Simply contact your account manager or use the "Custom Request" button in your personal account. What We Don't Offer To set clear expectations: we do not list apartments on our website. However, you can use other aggregator platforms to find or list such accommodations.

Corporate Client Services: Travel Policy, Reporting, and System Integration

Understanding Corporate Clients Corporate clients are companies or organizations that purchase services on behalf of their employees. This differs from individual tourists who book services for personal use through our website. In short, a corporate client buys for others, while a tourist buys for themselves. As a corporate client, you gain access to specialized features designed to streamline your business travel management. Travel Policy Flexibility Your corporate travel policy can be as flexible as your business needs it to be. You can set your own rules and requirements for different types of trips. For example, you can define percentage limits for flights and hotels based on the cheapest or average available options. This level of customization ensures that your travel policy aligns with your company's budgetary constraints and operational priorities while still meeting the diverse needs of your travelers. Comprehensive Expense Reporting We simplify travel management reporting through our advanced analytics capabilities. Our reports allow you to break down data by multiple dimensions, including: - Traveler - Type of transportation - Booking category - Cancellations - VAT reclaim - And more You can also customize and schedule reports or alerts to focus only on the data you need for effective travel management decision-making. This gives you full visibility into your company's business trip expenses and helps optimize your travel spend. API Integration Options We offer robust integration capabilities to connect our platform with your existing systems: Standard API Integration Yes, you can integrate with us via API. We're open to collaboration and aim to make the integration process as simple and convenient as possible. Just let us know what exactly you'd like to access through the API, and we'll provide all the necessary documentation and support. If you have any questions or need assistance, our team is always ready to help. Expense Management System Integration If you already have an expense management system, you can integrate it with our platform. To do so, please contact your account manager or submit a request through our support team to gain access to our API. Based on our estimates, it takes up to 4 hours to integrate your system with our platform. We're also happy to assist you with implementation through our technical specialists.

Meet Robert AI — What It Can Do

Your 24/7 Travel Assistant Robert AI is Travel Code's in-chat assistant, built on MCP (Model Context Protocol) with real booking tools — not a scripted chatbot. Available around the clock inside the platform help widget, Robert handles flight and hotel searches, manages your bookings end-to-end, and answers policy questions by consulting Travel Code's knowledge base in real time. Flight Tools Robert can: - Search and compare flights across carriers and fare classes. - Inspect fare details and rules so you understand baggage, change fees, and restrictions before booking. - Check flight status for any route. - Look up airport and airline information, including delay statistics by flight number or airport — helpful when planning tight connections. Example: Ask "Find flights from SFO to JFK next Monday evening," and Robert will pull live options, highlight the best fares, and explain each fare's rules. Hotel Tools Robert can: - Search hotel locations by city or region. - Search hotels by destination and filter by price, rating, or amenities. - Fetch live offers with current prices and availability. Example: "Show me 4-star hotels near Times Square for two nights next week" — Robert returns real-time offers you can review and book. Order Management (After OAuth) Once you connect your Travel Code account via in-chat OAuth, Robert unlocks full order capabilities: - List your orders — past and upcoming trips. - View any order in detail. - Create a new order from scratch. - Modify an existing order — change dates, passengers, or routing. - Cancel an order — with a dry-run check first so you see cancellation fees and alternatives before confirming. Example: "I need to move my March 15 flight to March 16" — Robert pulls the booking, checks rebooking options and any change fees, then confirms the new itinerary when you approve. Policy & Knowledge Base Before answering questions about Travel Code policies, visa requirements, payment methods, or booking rules, Robert consults the platform's knowledge base. This ensures you get answers that match the portal's actual documentation — no guesswork. Handoff to Human Support When a request falls outside Robert's capabilities, it escalates to a live support agent in one step. You'll never be stuck in a loop. Ready to try Robert? Open the help widget in your Travel Code dashboard and start a conversation.