Visas: How to Check the Requirements and Order an eVisa
Before a business trip, you need to know whether each traveller needs a visa and who gets it. Travel Code checks the
rules for every traveller on their own passport and, for electronic visas, travel authorisations and arrival cards, lets
you order the application right from the result. Our travel team files it on the official portal.
Where to find it
Open your account menu (your name or avatar) and choose the visa and entry requirements item. This opens the Visas page
(/app/visa) with two tabs: New request to check requirements and order, and My applications for everything you have
ordered.
How to check the requirements
1. On New request, fill in the trip:
- Round trip or one way. A round trip lets us check the return date against the visa's validity.
- Purpose: Business, Tourism or Transit. Purpose changes the rules and sometimes the price.
- From: the traveller's nationality is filled in to start with.
- To: the destination country.
- Add connection: up to four stopovers, each checked separately as transit.
- Entry and exit dates.
2. Add the travellers. You are added by default. Then:
- Add from Travel profiles: the passport comes with the profile, so the check is exact.
- Add by passport country: for someone not in the system yet. Passport details are asked for at the order step.
3. Click See requirements.
4. For each traveller you get a verdict, for example "No visa needed", "Visa on arrival", "e-Visa required — we obtain
it", "Electronic travel authorisation required — we obtain it", "Electronic visa required" (with a link to the
official portal), "Consulate visa required" or "Entry not permitted". The card also shows entries, maximum stay,
validity, processing time, required documents and when the fees were last verified.
How to order an eVisa or arrival card
1. On a traveller's result, click Order.
2. Under Which trip is this for?, pick an upcoming trip to this destination (use Show all upcoming trips to see more),
or choose a new visa-only order.
3. For travellers added by passport country, enter the passport details. You can attach a passport page scan (JPEG, PNG
or PDF, up to 8 MB).
4. Enter the details the portal asks for: contact email, contact phone and city at destination.
5. Read the note before you order, then click Order. The button shows the total.
6. You see Order created. Go to the order and pay it the usual way, or go to My applications.
7. Within a few minutes of payment, the application moves to Preparing.
How to fill in a request from an existing trip
1. Under Which trip is this for?, pick a trip, including one booked for a colleague.
2. The destination, dates, hotel, travellers and their passports are filled in from the order, and you see "Filled in
from order #…".
3. The visa is added to that order.
You can use trips you can see in your My trips list. For other trips, nothing is filled in and you see a message about
your access.
How to follow your applications
1. Open My applications.
2. Each application shows its status: Awaiting payment, Preparing, Submitted — under review, Approved, Refused or Needs
attention.
3. Click Upload passport scan to add a missing scan, or Open the order to go to the order.
Good to know
- Orderable destinations: Azerbaijan, Canada, Egypt, India, Indonesia, Kenya, New Zealand, Saudi Arabia, South Korea,
Sri Lanka, Tanzania, Türkiye, the UK, the USA, Uzbekistan and Vietnam, plus arrival cards for Malaysia and Thailand.
- The total shows government fees and our service fee per traveller, in your currency.
- Government fees are non-refundable. Our service fee is refunded if we can't file the application.
- To order, each traveller needs their name in Latin letters, date of birth, nationality and passport details in their
profile, with a passport valid long enough for the trip and enough time before departure.
- In the order, the visa has its own service card, "Visa · {destination}", showing the traveller, entry date, amount,
government fee, service fee, status and a link to open Visas.
- Entry rules change without notice. The official portal is the final word, so verify before you fly.
FAQ
Who files the application? Our travel team files it on the official portal after you pay.
Can I check requirements for a team with different passports? Yes. Add everyone to one request. Each traveller is
checked on their own passport.
I can't click Order. Why? Check the traveller's profile: Latin name, date of birth, nationality and passport details are
needed, and the passport must be valid long enough. The trip may also be too soon for the processing time.
Where do I see my applications? On the My applications tab of the Visas page, and as a visa card in the related order.
Is the government fee refunded if the visa is refused? No. Government fees are non-refundable. Our service fee is
refunded only if we can't file the application.
Still have questions? Message us in the support chat or at support@travel-code.com.
Related articles
- Visas: How to Read the Result
- Visas: What Makes Up the Price
- How to Order an Electronic Visa
- What Happens After You Order a Visa
- Visas: Where Our Answers Come From
Still have questions? Message us in the support chat or at support@travel-code.com.
