When you enter your email on the sign-in page, we send you a sign-in link that is valid for 15 minutes. Open it to get straight into the platform — no password needed.
The email didn't arrive
On the sign-in page, click Resend link — a new sign-in link will be sent. Also check your Spam folder and that the email address is correct.
How long is the link valid?
The link works for 15 minutes, and you can click it more than once within that time.
The link expired
Click Resend link on the sign-in page, or start the sign-in again — a fresh link will arrive. Always open the most recent email.
Opening the link in a browser where you're already signed in
You don't need the link — you're already signed in in that browser, so you'll see "You are already logged in". Click Back to home to continue into Travel Code. To sign in somewhere else, open the sign-in page there and request a new link from that device.
Can I open the link on another device?
Yes. You can open the link on any device within 15 minutes, for example on your phone. The device and tab where you entered your email are the ones that get signed in, so keep that tab open. The other device shows "Confirmed. You can return to the sign-in tab and close this one."
Related articles
- Signing in, staying secure and managing your account
- Logging In and Registering: Passwordless Access
- Signing In with a Passkey: One-Touch Access
- Managing employees' sessions and signing people out
Still have questions? Message us in the support chat or at support@travel-code.com — include your email so we can help faster.