The Agency Dashboard is where you, as a partner travel agency (TMC), run the service side of your own storefront: the orders your clients book, who is travelling right now, every change to those bookings, and the tasks your team needs to handle. Everything in the Agency Dashboard shows the bookings made on your storefront.
Where to find it
Main menu → Agency Dashboard. Your TMC admin account is set up by Travel Code.
What each menu entry is for
- Orders (
/app/orders-list) — the full registry of orders booked on your storefront, with amounts, payments and deadlines. Open any order to see its card. - Travel operations (
/app/travel-ops) — a live board of who is travelling right now and at what stage, with live flight status for VIP travellers, disruptions and risk alerts. - Work queue (
/app/work-queue) — the tasks your team needs to handle: ticketing deadlines, payment problems, flight disruptions and your own follow-ups. - Activity feed (
/app/activity-feed) — a journal of every change to your storefront's bookings: new orders, status changes, payments, service and traveller edits, and who made each change. - Agency Reports (
/reports-agency) — financial and operational reports on your storefront's orders.
Good to know
- An order belongs to your storefront when it is booked on your storefront's site. That is what decides whether it appears in your Agency Dashboard.
- The breadcrumb at the top shows where you are, for example Agency Dashboard / Travel operations.
- Alongside the Agency Dashboard you also have the Analytics section (if your company has the Analytics module) and your company settings. Both are described in separate articles.
FAQ
Which orders do I see? All orders booked on your storefront's site, whoever the buyer is.
Who creates my TMC admin account? Travel Code sets it up for you.
Where do I start each morning? Start with Travel operations to see who is on the move and whether anything is disrupted. Then go to Work queue for the tasks due today.
Is there a single place to see what changed overnight? Yes. Open Activity feed. It opens on the last 48 hours of changes.
Related articles
- Orders: find any booking on your storefront and open its card
- Travel operations: who is travelling right now
- Activity feed: every change to your storefront's bookings
- Work queue: the tasks your team handles on your storefront's orders
- Agency Reports: reports on your storefront's orders
- Analytics for your storefront
- Company settings, document templates, all users and "Sign in as"
Still have questions? Message us in the support chat or at support@travel-code.com.