Your 24/7 Travel Assistant
Robert AI is Travel Code's in-chat assistant, built on MCP (Model Context Protocol) with real booking tools — not a scripted chatbot. Available around the clock inside the platform help widget, Robert handles flight and hotel searches, manages your bookings end-to-end, and answers policy questions by consulting Travel Code's knowledge base in real time.
Flight Tools
Robert can:
- Search and compare flights across carriers and fare classes.
- Inspect fare details and rules so you understand baggage, change fees, and restrictions before booking.
- Check flight status for any route.
- Look up airport and airline information, including delay statistics by flight number or airport — helpful when planning tight connections.
Example: Ask "Find flights from SFO to JFK next Monday evening," and Robert will pull live options, highlight the best fares, and explain each fare's rules.
Hotel Tools
Robert can:
- Search hotel locations by city or region.
- Search hotels by destination and filter by price, rating, or amenities.
- Fetch live offers with current prices and availability.
Example: "Show me 4-star hotels near Times Square for two nights next week" — Robert returns real-time offers you can review and book.
Order Management (After OAuth)
Once you connect your Travel Code account via in-chat OAuth, Robert unlocks full order capabilities:
- List your orders — past and upcoming trips.
- View any order in detail.
- Create a new order from scratch.
- Modify an existing order — change dates, passengers, or routing.
- Cancel an order — with a dry-run check first so you see cancellation fees and alternatives before confirming.
Example: "I need to move my March 15 flight to March 16" — Robert pulls the booking, checks rebooking options and any change fees, then confirms the new itinerary when you approve.
Policy & Knowledge Base
Before answering questions about Travel Code policies, visa requirements, payment methods, or booking rules, Robert consults the platform's knowledge base. This ensures you get answers that match the portal's actual documentation — no guesswork.
Handoff to Human Support
When a request falls outside Robert's capabilities, it escalates to a live support agent in one step. You'll never be stuck in a loop.
Ready to try Robert? Open the help widget in your Travel Code dashboard and start a conversation.