Before you search
A banner under the greeting lists your active credits — $415.75 Copa, expires Dec 12 — with a Search → button that preselects that airline in the filter.
In the results
Under any fare on an airline where the company holds an active credit:
Buy for $415.75 use $415.75 Copa credit · expires Dec 12
Click it to see every matching credit, who may use it and its expiry.
How the credit is applied
Choose the fare as usual. The credit is applied when the new ticket is issued: the airline reprices the original ticket against the new one, the credit covers as much of the fare as its value allows, and only the difference (plus any change fee the fare rules require) is charged to the company.
If the new fare is cheaper than the credit, the remaining value stays with the airline as a new credit — add it on the credits page with its own expiry.
Once a credit has been applied, an editor marks it Used on the credits page (Mark as used).
Credit or points — which one applies
| Miles & Points | Airline credits | |
|---|---|---|
| What it is | Loyalty balances (airline, hotel, bank) | Unused-ticket value held with an airline |
| Expires? | Rarely | Always — that is why credits come first |
| Where it shows | Under every cash fare, as a points price | Under fares on that airline, as money |
| Who applies it | Travel manager, in the programme account (company or traveller) | Airline, at ticketing, via the travel manager |
| Priority in search | Shown when no credit matches | Shown first when a credit matches |
You never have to choose between them: search shows the best way to pay for that fare — a credit if one exists, points if they cover it, cash otherwise.
Related articles
- Airline credits: keep track of unused ticket value
- Airline Credits: What They Are and How the Page Works
- Company Policy for Airline Credits
- Airline Credit Expiry Reminders and Reporting
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