The approval-history section keeps a record of every decision on your trips. Previously only a whole rejected cart landed there, and a single-service rejection was recorded nowhere — the employee saw it only in the notification. Now a record is created in both cases.
What the records look like
- One service rejected → the record names the trip and the rejected service — e.g. "Trip 13.08.2026 #5334 (Hotel O Guesthouse 899)".
- Whole trip rejected → only the trip date and number, with no service list, even if the cart had several.
- Several services rejected one by one → a separate record per rejected service, each with its own service name. All records belong to the same trip and carry the same number and date.
- Approved and booked trips are recorded too — the statuses are distinguishable from one another.
What a record contains
Trip date and number, the decision status, the decision date and time, who made the decision, the service name (for a single-service rejection), the cost, and the rejection reason if one was given.
Good to know
- Records don't change over time. If the employee edits the cart and resubmits, the earlier records stay as they are and the new approval cycle creates its own records.
- Order: newest first, sorted by decision date.
- Visibility: an employee sees records for their own trips; an approver sees records for trips in their area of responsibility. Records for other people's trips aren't shown.
Related articles
- Trip approvals: send, review, discuss and change trips
- Trip Discussion on the Approvals Page
- Trip Names in History
- Rejecting a Single Service in a Trip
- Changing the Fare on the Approval Page
- When an Employee Does Not Need a Repeat Approval
Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.