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Travel Policy

Travel policy, approvals, limits
Egor Karpovich
By Egor Karpovich
• 82 articles

Trip approvals: send, review, discuss and change trips

When a trip needs approval, the employee sends it from the basket and the approver decides on the Approval page. Both sides can discuss the trip in a private thread. The employee can still change a pending trip without starting over. Where to find it - Left sidebar Approval (/app/approvals). The badge shows how many decisions are waiting on you. - The rules that send trips for approval: Settings → Trip settings → Approval rules and Travel policies. The page appears when your company has the Approvals module switched on. Page sections - Trips: trips waiting for your decision (Directors and Travel managers). - My trips: trips you have sent for approval (every company member). - Cards & budgets: card and budget requests, for companies using cards. - Duty of Care: held safety messages (Directors, Travel managers, TMC admins). See Duty of Care settings. Each section has Active and Past tabs. If you only have one section, you see it straight away without tabs. How to approve or reject a trip (approver) You get an email titled "Trip approval required". It shows the trip title, the employee, the total and any comment from the employee. 1. Click Open approval page in the email, or open Approval in the sidebar. 2. Under Trips → Active, open the trip card. You'll see the services, the policy that was applied, any reasons a service is out of policy (for example, price above the limit or cabin class), and the employee's comment. 3. Decide: - Approve and book: choose how to pay (Company balance, Bank transfer, Pay by card or Pay by crypto) and the trip is booked. - Approve only: approve without booking. - Reject: optionally add a Reason (optional), then click Confirm rejection. The employee is notified. - Decline service: decline one service and keep the rest, then click Confirm decline. You decide on the Approval page. The email takes you there. How the payment method is shown Under the trip total, the card shows how the trip would be paid if approved now: Card, Balance, Invoice or Crypto. This is the method that would actually be charged, the same as at checkout. For example, if the invoice credit limit is exceeded or the balance is too low, the card shows the next method the checkout would use. When you expand the card, you can choose the payment method yourself. If the legal entity's payment profile sets the method, the card says so. How to discuss a trip After a trip is sent for approval, the employee and the approvers share a private thread. - Employee: on the basket page, click Discuss below the booking buttons. - Approver: click Discuss on the trip card. Write your message and send it. The other side gets a notification in the platform and an email with an Open the discussion link. The thread stays open after the decision, so you can ask why a trip was rejected. How to change a trip after sending it for approval (employee) - Pending trip: add or remove services as usual. The trip stays pending, and the approver is notified. The card shows Changed after submission. - Approved trip: removing a service keeps the approval. Adding a service returns the trip to draft, and you send it for approval again. - Rejected or booked trip: a new service goes into a new trip. To remove a service: - In the basket, click the trash icon on the service card. - Or open Approval → My trips → Active, click Remove service on the trip card, and confirm with Remove service. How to cancel your own pending trip 1. Open Approval → My trips → Active and find the trip marked "Pending approval". 2. Click Cancel trip in the card header. 3. Confirm with Cancel trip, or click Keep the trip. The trip and all its services are removed from approval, and the approver no longer sees it. You'll see "Trip cancelled and removed from approval". Good to know - While a trip waits, the employee sees "Waiting for approval. You will be notified once it is decided." - The Past tab shows the latest 200 decisions, with Trip, Employee, Decision, Reason, Amount, Order, Chat and Status columns. Filter by Status, Employee or decision dates. - Approvers are Directors and Travel managers. - In Travel policies, each policy shows who it Applies to and who approves out-of-policy and in-policy purchases. Price-threshold rules are under Approval rules. - If the price rises by up to 10% after approval, the trip stays approved. - Removing the last service of a pending trip removes the trip. - The discussion is only between the employee and the approvers. For help from Travel Code, use Robert. FAQ I added a hotel after sending my trip. Do I need to send it again? Not if the trip is still pending. The approver is notified and sees Changed after submission. If the trip was already approved, adding a service means you send it for approval again. Can I withdraw my request? Yes. Open Approval → My trips and click Cancel trip on the pending trip. Can I approve from the email? The email's Open approval page link takes you to the trip, where you approve or reject it. Why doesn't my basket show Discuss? Discuss appears once the trip has been sent for approval. Who approves trips for a given employee? Open Travel policies and check Applies to and the approvers on the policy. Price-threshold rules are under Approval rules. The card says "Card" but our default is invoice. Why? Your default can't be used for this amount right now, for example because the invoice credit limit is exceeded. The card shows the method the checkout would use instead. Related articles - Trip Discussion on the Approvals Page - Trip Names in History - Rejecting a Single Service in a Trip - Approval History (the "Past" Section) - Changing the Fare on the Approval Page - When an Employee Does Not Need a Repeat Approval Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

Trip Discussion on the Approvals Page

Discussion is a conversation about a specific trip between the employee who submitted it and the approver assigned to it. Previously a trip had only two messages — the employee's comment on submission and the rejection reason — and everything else was discussed in messengers, invisible to the next approver. Now the whole thread is kept next to the trip. Opening and writing - In the trip list on the approvals page, click Discuss on the trip's row — a panel with the message history and an input field opens on the right. - Type your message and press Enter to send; Shift + Enter for a line break. An empty message can't be sent. - The number next to Discuss is the count of unread messages from the other side. It clears for you when you open the thread; the other side keeps theirs until they open it. Your own messages don't affect the counter. Who can see it Only two parties: the employee who owns the trip and the approver assigned to it. Colleagues don't see the thread at all — no messages, no counter. If the approver changes or a second one joins, they see the entire history, not just the last message. When it works - Available from the moment the trip is submitted for approval — handy for clarifying details before a decision. - Keeps working after the decision too: awaiting decision, approved & booked, or rejected. A rejected trip moves to Past, and a cancelled trip moves to deleted trips — in both cases the thread stays attached and openable via Discuss. - Email: a new message emails the other side (the employee when the approver writes, the approver when the employee writes). The author doesn't get an email. Good to know - The discussion doesn't change the trip status or the rejection reason — the reason stays in its own Reason column and isn't overwritten by the thread. - Messages can't be edited or deleted — the thread stays as the trip's discussion history. - The panel UI is in Russian and English; message text isn't translated — it's shown as written. Related articles - Trip approvals: send, review, discuss and change trips - Trip Names in History - Rejecting a Single Service in a Trip - Approval History (the "Past" Section) - Changing the Fare on the Approval Page - When an Employee Does Not Need a Repeat Approval Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.

Last updated on Sep 28, 2026

Rejecting a Single Service in a Trip

An approver no longer has to accept or reject the whole trip at once — each service can be decided on its own. How it works - Every service has a Decline service button; confirm with Confirm decline. Declining one leaves the others in the trip, and the trip does not move to "rejected" as a whole. - You can then approve & book the remaining services together, reject something else, or approve the single remaining one. - The amount due is recalculated without the rejected service — loyalty discount included. The totals the employee sees and the approver sees stay in sync. - A rejection is final — it can't be undone. If the service is still needed, add it to the cart again and resubmit for approval; the earlier rejection stays in history. - A reason is optional. There's a reason field, but a rejection goes through without a comment. If you do fill it in, the reason is saved and shown in the history record and in the notification to the employee. - Approval requirements are preserved for the remaining services — if a service is out of travel policy, its out-of-policy mark and approval requirement stay after a neighbouring service is rejected. Removing a service yourself vs. rejecting it If the employee removes a service from the cart while the trip is under approval, that's not a rejection: the service simply disappears from the approvals page, no history record is created, the amount is recalculated, and the trip stays under approval with the remaining services. Notifications - Reject one service → the employee gets a notification naming that service (not "trip rejected"), plus the trip date and number. - Reject the whole trip → the notification refers to the trip by date and number, without listing services. The cart text changes from "Approval required from …" to the rejected status. - Language: trip-name format and notification text are available in Russian and English, like the rest of the system. Hotel and flight names aren't translated. Related articles - Trip approvals: send, review, discuss and change trips - Trip Discussion on the Approvals Page - Trip Names in History - Approval History (the "Past" Section) - Changing the Fare on the Approval Page - When an Employee Does Not Need a Repeat Approval Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.

Last updated on Sep 28, 2026

Approval History (the "Past" Section)

The approval-history section keeps a record of every decision on your trips. Previously only a whole rejected cart landed there, and a single-service rejection was recorded nowhere — the employee saw it only in the notification. Now a record is created in both cases. What the records look like - One service rejected → the record names the trip and the rejected service — e.g. "Trip 13.08.2026 #5334 (Hotel O Guesthouse 899)". - Whole trip rejected → only the trip date and number, with no service list, even if the cart had several. - Several services rejected one by one → a separate record per rejected service, each with its own service name. All records belong to the same trip and carry the same number and date. - Approved and booked trips are recorded too — the statuses are distinguishable from one another. What a record contains Trip date and number, the decision status, the decision date and time, who made the decision, the service name (for a single-service rejection), the cost, and the rejection reason if one was given. Good to know - Records don't change over time. If the employee edits the cart and resubmits, the earlier records stay as they are and the new approval cycle creates its own records. - Order: newest first, sorted by decision date. - Visibility: an employee sees records for their own trips; an approver sees records for trips in their area of responsibility. Records for other people's trips aren't shown. Related articles - Trip approvals: send, review, discuss and change trips - Trip Discussion on the Approvals Page - Trip Names in History - Rejecting a Single Service in a Trip - Changing the Fare on the Approval Page - When an Employee Does Not Need a Repeat Approval Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.

Last updated on Sep 28, 2026

Changing the Fare on the Approval Page

If the approver has the Pro plan enabled, the flight approval page shows extra controls: the approver can change the fare and review fare rules right there — without sending the request back to the employee. What it does When an employee sends a flight for approval, an approver with the Pro plan can change the flight fare and view fare rules directly on the approval page. The request is not sent back to the employee for rework — everything happens in one place. Who sees these buttons Only approvers with the Pro plan enabled. If an approver doesn't have the Pro plan, the change-fare and view-rules buttons are not shown on the approval page. What a Pro-plan approver can do Two extra actions on the approval page: 1. Change the fare of the flight. 2. View the rules of the selected and available fares. What a non-Pro approver can do Change-fare and view-rules buttons are hidden. The standard actions remain: 1. Approve and book 2. Approve only 3. Reject 4. Decline service (for a single service) The fare cannot be changed. The "Fare rules" section is empty — what does that mean? If the "Fare rules" section shows no text and no messages, that is expected behavior. It happens when the supplier (airline) did not provide rules for the selected fare. No action is needed. Frequently asked questions I have the Pro plan but I don't see the change-fare buttons — why? Make sure you're on the approval page (not on your own order). The buttons are only available to the approver. If you are the approver and still don't see them, contact support — we'll check the Pro-plan status. Can I view fare rules without changing the fare? Yes. The actions are independent — viewing the rules does not change the selected fare. If I change the fare during approval, will the employee see it? Yes — after approval the employee will see the final fare in the order. If you have questions Write to our support chat or to support@travel-code.com — we'll help. To speed things up, include the request reference number. Related articles - Trip approvals: send, review, discuss and change trips - Trip Discussion on the Approvals Page - Trip Names in History - Rejecting a Single Service in a Trip - Approval History (the "Past" Section) - When an Employee Does Not Need a Repeat Approval

Last updated on Sep 28, 2026

When an Employee Does Not Need a Repeat Approval

If a flight was already approved and the employee then cleared the cart or returned to the selection step, a repeat approval is not required under certain conditions. The system recognizes the same offer by a stable key and automatically reuses the prior approval. Validity window — 24 hours Approval is valid for 24 hours from the moment the approver (a Director or Travel manager) approves (previously this was 1 hour). Within those 24 hours, re-adding the same flight does not require a new approval. When the prior approval is reused Repeat approval is NOT required if ALL four conditions are met at the same time: 1. Same route — same departure and arrival airports. 2. Same departure date and, if applicable, the same return date. 3. Same cabin class — Economy / Business / First. 4. No more than 24 hours have passed since the original approval. When a new approval IS needed Any change to the offer parameters is treated as a new offer and requires a new approval: - Route changed — including a nearby airport (e.g. SVO instead of VKO). - Departure or return date changed. - Cabin class changed — e.g. Economy → Business. - More than 24 hours have passed since approval. How it works under the hood The system builds a stable offer key (approvalKey) from the route, dates and cabin class. When the flight is re-added to the cart, the system compares the key against prior approvals — if there is a match and it is still inside the 24-hour window, the prior approval is reused automatically. Frequently asked questions I cleared the cart after approval — do I need to re-approve? If you add the exact same flight (same route, dates and cabin class) and less than 24 hours have passed since approval — no, the approval is reused automatically. If even one parameter differs or more than 24 hours have passed — a new approval is needed. What if I pick a different cabin class on the same flight? That is treated as a new offer — a new approval is needed. Does a nearby airport count as the same route? No. Each airport is a separate route. For example, Moscow SVO and Moscow VKO are different departure points — switching between them requires a new approval. The approval used to be valid for only 1 hour — has that changed? Yes, the window has been extended to 24 hours. If you have questions Write to our support chat or to support@travel-code.com. To help us reply faster, include the request reference or the step where the issue occurred. Related articles - Trip approvals: send, review, discuss and change trips - Trip Discussion on the Approvals Page - Trip Names in History - Rejecting a Single Service in a Trip - Approval History (the "Past" Section) - Changing the Fare on the Approval Page

Last updated on Sep 28, 2026

What does the system do when it finds an option that violates the travel policy?

Each travel policy has one setting that decides what happens to out-of-policy options. You choose it in the policy editor under When a booking is out of policy. Where to find it Click your avatar at the bottom of the left sidebar → Settings → Trip settings → Travel policies (/app/travel-policies) → open a policy → General tab → When a booking is out of policy. How to choose the behaviour 1. Open the policy, or click Create policy. 2. On the General tab, under When a booking is out of policy, pick one option: - Show it and send for approval: the option is shown with the Violates policy badge. The traveller can book it, and the booking goes to the Violation approvers you select. - Show it without approval: the option is shown with the Violates policy badge so the traveller can see it, but it can't be booked. If it is added to the basket, the basket shows a red notice that the booking is blocked and asks the traveller to remove the service or choose another option. - Hide it from results: out-of-policy options are removed from search results. 3. Save. Good to know - In all modes the traveller can see the reason: hover or tap the (i) in the Violates policy badge. - Approvers see the same reasons on the approval screen. - In-policy purchases is a separate setting: No approval needed, or Send for approval to the purchase approvers you select. - Airline restrictions have their own per-airline setting. See Airline restrictions: hide an airline or require approval. - You can also create a policy from your existing document. See Create a travel policy from a PDF. FAQ What does "Show it without approval" mean in practice? The traveller sees the option with its badge, but booking it is blocked. They choose a compliant option instead. Who approves out-of-policy bookings? The people you select as Violation approvers in the policy. Can a traveller pay the difference to stay within policy? If your company allows split payment, a fare that only breaks a price limit can be covered by the traveller paying the difference. Other rules, such as airline restrictions, can't be covered this way. Related articles - Airline restrictions: hide an airline or require approval - "Max markup over cheapest": why changing the fare can need approval - "Only fully refundable": how the refundable-fares rule works - Travel policy health: find rules that are too strict Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

Airline restrictions: hide an airline or require approval

Block airlines your company doesn't fly with, or let travellers book them only with approval. Each airline gets its own setting. Where to find it Trip settings → Travel policies → open a policy → Flight tab → Airline restrictions. How to restrict an airline 1. Open a policy, or click Create policy. 2. Go to the Flight tab → Airline restrictions. 3. Type in Add an airline… and pick the airline from the list. A new row starts as Show, but require approval. 4. For each airline, choose: - Hide offers of this airline: its flights don't appear in results. - Show, but require approval: its flights appear with the Violates policy badge and the reason "Airline is not allowed by the travel policy", and the booking goes for approval. 5. To remove an airline, click × on its row. 6. Save. Good to know - Codeshare flights are checked against both the airline selling the ticket and the airline operating the flight. - The per-airline setting works alongside the policy's general When a booking is out of policy mode. - Restrictions apply to the roles, users or departments the policy is assigned to under Applies to. - If a traveller switches fare in the basket, airline restrictions are checked again for the new fare. FAQ We blocked an airline, but I still see its flight number. Codeshares are checked by both the selling and the operating airline. Run a fresh search, because results are kept for a short time. Can we block an airline for some employees only? Yes. Add the restriction to a policy assigned to those roles, users or departments. Can a traveller pay the difference to book a restricted airline? No. Split payment covers price limits only, not airline restrictions. Related articles - What does the system do when it finds an option that violates the travel policy? - "Max markup over cheapest": why changing the fare can need approval - "Only fully refundable": how the refundable-fares rule works - Travel policy health: find rules that are too strict Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

"Max markup over cheapest": why changing the fare can need approval

This rule lets travellers pick a fare only up to a set amount or percentage above the cheapest option for the same trip. It is checked in search results and again whenever a traveller switches to another fare in the basket. Where to find it Trip settings → Travel policies → open a policy → Flight tab → Max markup over cheapest. How to set it up 1. Open the policy and go to the Flight tab. 2. Switch on Max markup over cheapest. 3. Choose an amount in the policy currency or a percentage, and enter the value (up to 99.9%). 4. Save. What travellers see 1. In the basket, the traveller can compare fares for the flight and switch to another one. 2. If the new fare costs more than the cheapest trip plus the allowed markup, the flight is marked out of policy. 3. Depending on the policy, the basket then asks for approval or blocks the booking. 4. Switching back to a fare within the limit removes the flag. Good to know - The rule compares the whole trip. For a round trip or multi-city trip, the cheapest trip is the sum of the cheapest option on each route. - The price used includes the service fee you see on screen. - When you switch fare, the new fare is also checked against airline restrictions, baggage and refundability rules. FAQ I picked a better fare in the basket and now it needs approval. Why? Your policy allows fares only a set amount or percentage above the cheapest option, and the new fare is over that limit. Does the percentage apply to each flight or to the whole trip? To the whole trip. Your selection is compared with the cheapest possible trip for the same search. Can I avoid approval? Go back to a fare within the limit. If your company allows split payment, you can also pay the difference yourself. Related articles - What does the system do when it finds an option that violates the travel policy? - Airline restrictions: hide an airline or require approval - "Only fully refundable": how the refundable-fares rule works - Travel policy health: find rules that are too strict Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

"Only fully refundable": how the refundable-fares rule works

Turn this rule on to steer travellers towards fares they can get their money back for. It works for flights and, separately, for hotels. Where to find it Trip settings → Travel policies → open a policy → Flight tab (or Hotel tab) → Only fully refundable. How to switch it on 1. Open the policy. 2. On the Flight tab, switch on Only fully refundable. For hotels, use the same switch on the Hotel tab. 3. Save. Good to know - For flights, fares the airline marks as non-refundable are flagged as out of policy with the reason "Offer is non-refundable". - Where the airline doesn't publish refund conditions with the fare, the fare isn't flagged. Check the fare rules before booking. - A fare the airline marks as refundable counts as refundable, even if a cancellation fee applies. FAQ Why is a fare flagged "Offer is non-refundable"? The airline states this fare can't be refunded, and your policy requires refundable fares. Is a fare with a cancellation fee "refundable"? Yes, if the airline marks it as refundable. Check the fare rules for the exact penalty. A fare isn't flagged, but I'm not sure it's refundable. What should I do? Open the fare rules and check the refund conditions before you book. Related articles - What does the system do when it finds an option that violates the travel policy? - Airline restrictions: hide an airline or require approval - "Max markup over cheapest": why changing the fare can need approval - Travel policy health: find rules that are too strict Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

Travel policy health: find rules that are too strict

The Health monitoring tab shows which travel policy rules are broken most often. A rule that is broken too often is usually too strict or outdated. A rule that is never broken may not be needed. Where to find it Click your avatar → Settings → Trip settings → Travel policies → Health monitoring tab. How to check your policy rules 1. Open Travel policies and switch to Health monitoring. 2. Review the rules. They're ranked by how often bookings sent for approval were out of policy over the last 30 days. 3. Set the Alert threshold in % (20% by default). Rules above it are highlighted. For each rule you see the Policy, Service, Bookings, Out-of-policy, Exception rate %, Approved and Rejected. Good to know - An exception is a basket item sent for approval that was flagged as out of policy. - When no rule is above the threshold, you see "Nothing to flag yet — No rules are breaching their threshold for this period." - The Approved and Rejected columns show how approvers decided on those exceptions. FAQ How do I know if a policy rule is too strict? Open Travel policies → Health monitoring. Rules above your alert threshold are highlighted. What counts as an exception? A booking sent for approval that was flagged as out of policy. What period does it cover? The last 30 days. Related articles - What does the system do when it finds an option that violates the travel policy? - Airline restrictions: hide an airline or require approval - "Max markup over cheapest": why changing the fare can need approval - "Only fully refundable": how the refundable-fares rule works Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

Personal trip mode: book a private trip without the company policy

Personal trip mode lets you book a private trip in the same account. While it's on, your company's travel policy doesn't apply to flights, rail and hotels, you pay with your own money, and the trip stays private. Where to find it Click your account or company block in the sidebar. The Personal trip switch is in the dropdown. How to book a personal trip 1. Click your account or company block in the sidebar. 2. Switch on Personal trip. A banner appears at the top of every page. 3. Search and book as usual. 4. Pay with your own card or crypto. 5. To return, click Back to a business trip in the banner, or switch the toggle off. Good to know - Flights, rail, bus, ferry and hotels are searched without the company travel policy, so nothing is marked Violates policy. - No approval is needed: neither policy approval nor trip-amount approval. - Only your own payment methods can be used. Company payment methods aren't offered. - The order is marked personal and kept private. - Company negotiated rates don't apply to personal trips. - The mode stays on across page reloads and sign-ins until you switch it off. FAQ I don't see the Personal trip switch. Your company hasn't allowed personal payment methods. Ask your administrator. Will my manager see my personal trip? No. Personal trips are private and aren't shown in the company's order lists. Why can't I pay with the company card? Personal trips are paid with your own money only. Do hotel price limits apply in personal mode? No. The company hotel policy is off, just like the flight and rail policy. Related articles - Personal Trip: Booking a Private Trip Through Your Company - Personal Trip: Policy and Approval - Personal Trip: Payment - Personal Trip: Privacy, Reports and Cancellations Still have questions? Message us in the support chat or at support@travel-code.com.

Last updated on Sep 28, 2026

Personal Trip: Booking a Private Trip Through Your Company

Personal Trip lets you book on your company's platform — same content and search — but the trip counts as personal: company travel policy and company negotiated rates don't apply, no approval is needed, you pay with your own money, and the order isn't visible to colleagues. Turning it on Open the account block in the left menu (where the company name is) → the dropdown → the Personal Trip toggle. The page reloads when you switch — that's expected (policy, approval and payment options are computed on the server). To go back to business trips, switch it off. - The mode is remembered — it survives a reload and re-login until you turn it off. - If search results look unchanged right after switching, just re-run the search. - The toggle appears for everyone whose company allows personal payment methods (no role restrictions). Works on both travel-code.com and travelhub.by. What it affects For flights, rail, buses and hotels, company policy no longer applies. Transfers, car rental and Airbnb don't have policy configured anyway, so there the mode changes payment, the absence of approval and order privacy; for car rental, your company's corporate rate codes (Company rate) aren't applied either. Related articles - Personal trip mode: book a private trip without the company policy - Personal Trip: Policy and Approval - Personal Trip: Payment - Personal Trip: Privacy, Reports and Cancellations Still have questions? Message us in the support chat or at support@travel-code.com — include your order number.

Last updated on Sep 28, 2026

Personal Trip: Payment

A personal trip is paid with a personal bank card or crypto. Company methods — the company balance, invoice and corporate card — are unavailable by definition: it's a personal trip, so company money doesn't participate. Add-ons (baggage, seat, insurance) are paid with the same personal method. Company negotiated rates don't apply: corporate codes are used only in business-trip searches, so a personal trip is booked on the same platform but without your company's codes. If the company should pay, switch the mode off and book it as a work trip. For company admins The mode is available only when the company allows personal payment methods: director → the legal-entity payment profile → allow personal cards ("personal profiles"). It's the same flag that allows paying with a personal card. If a company hasn't allowed personal cards, there's nothing to pay with in the mode, so the toggle isn't shown at all. The permission is re-read on every request — turning it off returns everyone to business-trip mode immediately, turning it back on restores it. Crypto has its own separate setting in the payment profile. Related articles - Personal trip mode: book a private trip without the company policy - Personal Trip: Booking a Private Trip Through Your Company - Personal Trip: Policy and Approval - Personal Trip: Privacy, Reports and Cancellations Still have questions? Message us in the support chat or at support@travel-code.com — include your order number.

Last updated on Sep 28, 2026