An approver no longer has to accept or reject the whole trip at once — each service can be decided on its own.
How it works
- Every service has a Reject service button. Rejecting one leaves the others in the trip, and the trip does not move to "rejected" as a whole.
- You can then approve & book the remaining services together, reject something else, or approve the single remaining one.
- The amount due is recalculated without the rejected service — loyalty discount included. The totals the employee sees and the approver sees stay in sync.
- A rejection is final — it can't be undone. If the service is still needed, add it to the cart again and resubmit for approval; the earlier rejection stays in history.
- A reason is optional. There's a reason field, but a rejection goes through without a comment. If you do fill it in, the reason is saved and shown in the history record and in the notification to the employee.
- Approval requirements are preserved for the remaining services — if a service is out of travel policy, its out-of-policy mark and approval requirement stay after a neighbouring service is rejected.
Removing a service yourself vs. rejecting it
If the employee removes a service from the cart while the trip is under approval, that's not a rejection: the service simply disappears from the approvals page, no history record is created, the amount is recalculated, and the trip stays under approval with the remaining services.
Notifications
- Reject one service → the employee gets a notification naming that service (not "trip rejected"), plus the trip date and number.
- Reject the whole trip → the notification refers to the trip by date and number, without listing services. The cart text changes from "Approval required from …" to the rejected status.
- Language: trip-name format and notification text are available in Russian and English, like the rest of the system. Hotel and flight names aren't translated.
Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.