An approver no longer has to accept or reject the whole trip at once — each service can be decided on its own.
How it works
- Every service has a Decline service button; confirm with Confirm decline. Declining one leaves the others in the trip, and the trip does not move to "rejected" as a whole.
- You can then approve & book the remaining services together, reject something else, or approve the single remaining one.
- The amount due is recalculated without the rejected service — loyalty discount included. The totals the employee sees and the approver sees stay in sync.
- A rejection is final — it can't be undone. If the service is still needed, add it to the cart again and resubmit for approval; the earlier rejection stays in history.
- A reason is optional. There's a reason field, but a rejection goes through without a comment. If you do fill it in, the reason is saved and shown in the history record and in the notification to the employee.
- Approval requirements are preserved for the remaining services — if a service is out of travel policy, its out-of-policy mark and approval requirement stay after a neighbouring service is rejected.
Removing a service yourself vs. rejecting it
If the employee removes a service from the cart while the trip is under approval, that's not a rejection: the service simply disappears from the approvals page, no history record is created, the amount is recalculated, and the trip stays under approval with the remaining services.
Notifications
- Reject one service → the employee gets a notification naming that service (not "trip rejected"), plus the trip date and number.
- Reject the whole trip → the notification refers to the trip by date and number, without listing services. The cart text changes from "Approval required from …" to the rejected status.
- Language: trip-name format and notification text are available in Russian and English, like the rest of the system. Hotel and flight names aren't translated.
Related articles
- Trip approvals: send, review, discuss and change trips
- Trip Discussion on the Approvals Page
- Trip Names in History
- Approval History (the "Past" Section)
- Changing the Fare on the Approval Page
- When an Employee Does Not Need a Repeat Approval
Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.