Discussion is a conversation about a specific trip between the employee who submitted it and the approver assigned to it. Previously a trip had only two messages — the employee's comment on submission and the rejection reason — and everything else was discussed in messengers, invisible to the next approver. Now the whole thread is kept next to the trip.
Opening and writing
- In the trip list on the approvals page, click Discuss on the trip's row — a panel with the message history and an input field opens on the right.
- Type your message and press Enter to send; Shift + Enter for a line break. An empty message can't be sent.
- The number next to Discuss is the count of unread messages from the other side. It clears for you when you open the thread; the other side keeps theirs until they open it. Your own messages don't affect the counter.
Who can see it
Only two parties: the employee who owns the trip and the approver assigned to it. Colleagues don't see the thread at all — no messages, no counter. If the approver changes or a second one joins, they see the entire history, not just the last message.
When it works
- Available from the moment the trip is submitted for approval — handy for clarifying details before a decision.
- Keeps working after the decision too: awaiting decision, approved & booked, or rejected. A rejected trip moves to Past, and a cancelled trip moves to deleted trips — in both cases the thread stays attached and openable via Discuss.
- Email: a new message emails the other side (the employee when the approver writes, the approver when the employee writes). The author doesn't get an email.
Good to know
- The discussion doesn't change the trip status or the rejection reason — the reason stays in its own Reason column and isn't overwritten by the thread.
- Messages can't be edited or deleted — the thread stays as the trip's discussion history.
- The panel UI is in Russian and English; message text isn't translated — it's shown as written.
Still have questions? Message us in the support chat or at support@travel-code.com — include the trip number and date.